The participant from Italy had expressed her desire to deactivate her On line casino account and membership. We experienced encouraged her to Get hold of the casino straight by way of Dwell chat, e-mail, or on line kind as they could deliver the most effective aid.
The player from Switzerland has asked for to shut his account due to gambling dependancy but the casino didn’t comply. Participant’s complaint continues to be resolved successfully.
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The participant from Portugal just isn't pleased with the On line casino and needs to report it. We turned down the complaint because the participant failed to respond to our messages and concerns.
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Casinos which get more info has a Down below ordinary Protection Index ordinarily have an unfavorable ratio in their variety of holiday makers to appropriate problems submitted by players. It means that this casino has possibly dealt with some gamers unfairly in past times. Submitted: 28 Apr 2020
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The participant from Italy had claimed that the casino experienced deleted his profile, which had been registered in his mom's identify, and experienced withheld his winnings. He had argued that these actions have been unlawful and had threatened to involve the police. Even so, on examining the casino's terms and conditions, we learned that the casino reserved the best to suspend any account When the title to the account didn't match the identify on the credit card employed for buys.
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